I found several finger nail and toenail clippings all over the floor. Also their were brown stains on the towels in the bathroom. After driving six hours our party of six wanted to sit down together as a family and eat the pizza we ordered. Well we sat down in the breakfast area (that was not closed off) because it was the only place our family could sit down as a group on the premises. We then got told by the staff “your not allowed to be in here” when asked where we could eat at we were prompted with no answer. So we had to eat our food in one of our rooms (with the fingernails) and had to deal with fitting six people at a table for one. Needless to say I was not a happy camper if I could have gotten a refund I would have gladly got one and driven the rest of the way to my house to be in a comfortable clean environment.
Rooms were reasonably clean, but had a persistent faint musty odor. Staff was friendly and helpful with local suggestions. Free hot breakfast bar was a nice perk with a decent selection, much better than the typical "continental" usually seen
Comfortable. Clean. Not a lot of water pressure in the shower. The luggage carts all need maintenance: handles were loose and the tires were flat on every cart.
I'd stay there again. I gave only 3 start because of the luggage cart issues and the juice.
Stayed twice there for one night on our way to Florida and back . The staff is attentive. The breakfast is fine they have eggs and waffles and all other typical american food you will not be hungry. And the bed is comfy . What else do you need for one night . Not a bad experience overall.
The breakfast was standard Comfort Inn fare: eggs, sausage, biscuits and gravy, waffles, yogurt, fruits, and juices (the orange juice tasted watered down).
Enjoyed our accommodations. Breal fast was hot and filling, better than some other places. Staff friendly and courteous. If travelling thru this area again, will stay here. Thank you
Comfort Inn New River is a US Lodging based in Oak Hill, West Virginia. Comfort Inn New River is located at 801 Mall Road, Oak Hill, WV 25901, USA.
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